- AddressNoah’s Ark Children’s Hospital for Wales
Heath Park
Cardiff
CF14 4XW - Telephone number
029 2074 7747
- Website
- Health Board/TrustCardiff & Vale University Health Board
- Cardiology department telephone029 20744749
- Ward information
Pelican Ward - 029 20744755
- Local consultants
- Local link or senior nurses
- Clinic daysMondays and Tuesdays
- Family accommodation
Ronald McDonald Charity House
If you are resident on the ward with your child the ward manager may make a request for you to stay in the new residence. There is a criteria for this accommodation as places are limited so parents who live at a distance and are resident in the hospital for some time will be prioritised.
Everything will be done to accommodate you but there is often a waiting list Ronald McDonald team will make you fully aware of the rules of the house when you arrive.
- Hospital school
If your child is in hospital for a lengthy stay, it is the parent/carer’s responsibility to liaise with your child’s school to provide a suitable package. Beyond admission for 5 school days, your child will be referred to the hospital teacher. Please speak to ward staff. There is a home tuition service available if assessed as necessary.
- Teenage facilities
Teenage lounge with internet cafe.
- Cash point
There is a cash point in Children’s Hospital and two in the adjacent University Hospital of Wales
- Catering
Restaurant Facilities
AROMA Café
In the Children’s Starfish Outpatient Department we have a small café that is open during office hours for snacks and drinks.
Y Gegin Hospital Restaurant is situated in the adjacent University Hospital Wales A block on the upper ground floor. The restaurant service times are as follows:
Breakfast 07:30 - 10:30, Lunch 12:00 – 2:00 Dinner 5:00 – 7:00, Night Service 9:30 – 1:15
Pasta Bar, Salad Bar, Baguettes and Jacket Potatoes available Monday to Friday 12:00 - 2:00 from the Grab & Go Counter
- Shops
The Concourse is situated on the ground floor at the main entrance of the adjacent University Hospital of Wales and has a small retail area which includes a bank, post office, coffee area and a small selection of shops.
- Laundry
Available at Ronald McDonald charity house
- Religious and spiritual support
Multi-faith Chaplain
Meeting the varied spiritual and religious needs of patients and staff whether they have a faith or not, Spiritual care is fundamental to the holistic care we provide. The Chaplains (individuals who provide spiritual healthcare in its broadest sense and includes those individual faith leaders from the various world faiths) regularly visit the wards on a daily basis and are here for all patients and their families/carers. For example, some may feel the need for prayer, or wish to have their child baptized. Others may just need some quiet support or reassurance.
Whatever the need, chaplains provide an on-call service at any time of the day or night, and can be contacted through a member of the nursing staff. The Chaplains can also help those of other faiths who have differing worship needs, and can act as a link to representatives of other denominations when required.
The Sanctuary is a Multi – Faith Space and is situated on B5 (near lifts) in the main hospital and is open 24 hours a day. There is also a multi-faith prayer room situated on Land floor of the Noah’s Ark Children’s Hospital for Wales.
- Patient and family liaison
Specialist Paediatric Cardiac Liaison nurses:
Claire Logan – 029 20745184
Wendy Williams – 029 20744753
Ann Jermyn (teenagers) – 029 20748046
Jenny Stirling – 029 20745524
Alison Pearce – Fetal – 029 20741746
http://www.cardiffandvaleuhb.wales.nhs.uk/patient-advice-and-liaison-service-pals/
- Interpreting
Available on request
- Reach us by car
Download information booklet from: http://www.cardiffandvaleuhb.wales.nhs.uk/info-for-children-parents-carers
- Car park
Download information booklet from: http://www.cardiffandvaleuhb.wales.nhs.uk/info-for-children-parents-carers
- Car park charges
Reduced rates are available for parents/carers from the car park office (run by Vinci) on the ground floor of the multi story car park.
- Bus stations
http://www.cardiffandvaleuhb.wales.nhs.uk/directions-to-university-hospital-of-wal
- Train stations
http://www.cardiffandvaleuhb.wales.nhs.uk/directions-to-university-hospital-of-wal